The Heat Shield smoke chamber restoration products come with a 20-year limited guarantee. The guarantee is for the Heat Shield product, that is installed at the specified address, in the masonry chimney indicated, shall be free from defects in materials when servicing residential appliances or an open fireplace and when professionally cleaned & inspected on an annual basis. The maintenance of the Heat Shield smoke chamber is the responsibility of the homeowner. Dated receipts verifying annual service must be retained. In the event you sell your home, the guarantee is non-transferable.
The guarantee does not cover damage to Heat Shield products that is a result of a chimney creosote fire, foundation settlement, abuse, alteration, or the burning of garbage, railroad ties or other chemically active substances.
You may make a claim under this guarantee by giving written notice to “Bill Placer’s Hearth and Home Shop”. Upon approval of your claim, materials shall be provided at no charge (exclusive of labor) for the repair. Such replacement will constitute the limit of liability and obligation.